{"id":135,"date":"2023-09-21T16:36:22","date_gmt":"2023-09-21T20:36:22","guid":{"rendered":"https:\/\/caaarena.com\/?page_id=135"},"modified":"2023-09-21T16:55:05","modified_gmt":"2023-09-21T20:55:05","slug":"policies-and-procedures","status":"publish","type":"page","link":"https:\/\/caaarena.com\/policies-and-procedures\/","title":{"rendered":"Policies and Procedures"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h1 class=\"wp-block-heading has-text-align-center has-primary-color has-text-color\">Policies and Procedures<\/h1>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<h2 class=\"wp-block-heading has-primary-color has-text-color\"><strong>CAA ARENA ACCESS<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>Gates 3, 4, 2 and 1 will be open for general ticket holders beginning one hour prior to expected puck drop. CAA Arena enforces a strict no re-entry policy. Any guests exiting the facility will not be allowed to re-enter the building.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\"><strong>PROHIBITED ITEMS&nbsp;<\/strong><\/h2>\n\n\n\n<p>Food or beverages purchased outside of CAA Arena, bottles and cans, coolers, sticks\/\ufb02agpoles, aerosol cans, \ufb01reworks, skateboards, inline skates, roller skates, illegal drugs or noxious substances, helium balloons, stolen tickets, cameras, sound and\/or video recording devices as per event restrictions, horns or noisemakers, including any mechanically enhanced noise making devices, i.e. air horns with sirens, whistles, \ufb02ying discs and\/or beach balls, laser pointers, spiked or studded jewellery or belts, weapons and dangerous devices of any type such as \ufb01rearms, explosives, stun guns, handcu\ufb00s, clubs, batons, martial arts instruments, knives, etc. Building management reserves the right in their absolute discretion to deny access for any item(s) deemed a safety concern or may result in an undesirable impact on the guest experience. If a guest is found in the facility with a prohibited item, the item will be con\ufb01scated, and, in some cases, the fan may be evicted from the building.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\"><strong>CAMERAS &amp; RECORDING DEVICES<\/strong><\/h2>\n\n\n\n<p>Recording devices such as, audio (such as recorders) or video (such as the use of the video option on digital cameras) are not permitted in CAA Arena. However, guests are permitted to bring small still cameras without a camera bag to any Senators game. Still cameras with the option of the use of detachable lenses are not permitted. The camera \ufb02ash option can only be used during the pre-game warm-up. Cameras cannot have any type of transmitter mechanism for the purpose of using a \ufb02ash or strobes. The use of the camera during games is allowed only from the patron\u2019s ticketed seat. The use of the camera cannot interfere with other fans\u2019 enjoyment of the game. Still Camera policy will vary by CAA Arena event. The Belleville Senators expressly reserve their rights with respect to any photos obtained by CAA Arena guests hereunder.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\"><strong>SERVICE ANIMALS<\/strong><\/h2>\n\n\n\n<p>CAA Arena welcomes fans with disabilities and their service animals. Service animals may accompany the fan in areas open to the general public. Fans should ensure that they have documentation to identify their animal as a certi\ufb01ed service animal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\"><strong>INFANT POLICY<\/strong><\/h2>\n\n\n\n<p>Belleville Senators games do not require children two-years-old and under to have a ticket unless they are to occupy a seat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\"><strong>SMOKING POLICY<\/strong><\/h2>\n\n\n\n<p>CAA Arena is a NONSMOKING facility. Patrons will not be able to leave the venue to smoke and then return to the game.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Policies and Procedures CAA ARENA ACCESS Gates 3, 4, 2 and 1 will be open for general ticket holders beginning one hour prior to expected puck drop. CAA Arena enforces a strict no re-entry policy. Any guests exiting the facility will not be allowed to re-enter the building. PROHIBITED ITEMS&nbsp; Food or beverages purchased outside [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/pages\/135"}],"collection":[{"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/comments?post=135"}],"version-history":[{"count":3,"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/pages\/135\/revisions"}],"predecessor-version":[{"id":145,"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/pages\/135\/revisions\/145"}],"wp:attachment":[{"href":"https:\/\/caaarena.com\/wp-json\/wp\/v2\/media?parent=135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}